British Embassy Madrid
Paseo de la Castellana 259D
Telephone: +34 917 146 300
Opening hours: Monday to Friday, 8:30am to 5pm
Access and opening times
The British Embassy Madrid develops and maintains relations between the United Kingdom and Spain. They work on issues including the economy, commercial regulation in the single market, energy policy and international security. (They also cover Andorra remotely.)
Services for British nationals
If you are in Madrid and you urgently need help from the British Embassy (e.g. if you have been attacked, arrested or lost your passport), call +34 91 714 6300. If you are in the UK and concerned about a British national in Madrid, call 020 7008 1500.
Get or renew a passport
The British Embassy cannot help with passport enquiries. Contact Her Majesty’s Passport Office if you need help: www.gov.uk/government/organisations/hm-passport-office
Get an emergency travel document
You can apply for an emergency travel document if you are abroad and your passport has been lost or stolen, damaged or expired, and you cannot get a new or replacement passport in time to travel. Visit: www.gov.uk/emergency-travel-document
If you are due to travel in the next 24 hours, contact the Embassy as soon as possible: www.gov.uk/government/world/organisations/british-embassy-madrid#contact-us
If you are travelling in the next week and your passport is not available, you may be able to apply for an ETD. You can go to your nearest consulate and normally obtain an ETD on the day. You must bring your travel details for all applications plus proof of your address in Spain if the ETD is for a round trip. You should arrive at the consulate at least an hour before the scheduled closing time.
Apply online for an emergency travel document at www.gov.uk/emergency-travel-document if you:
are over 16 years old and;
are a British citizen and;
have previously owned a British passport.
Contact the Embassy directly to apply for an emergency travel document if you are:
over 16 years old but have not owned a British passport before or;
not a British citizen or;
applying for a child under 16 years old.
Once you have contacted us, you will be advised to make an appointment to apply for an emergency travel document at the British Embassy Madrid: www.consular-appointments.service.gov.uk/fco/#!/british-consulate-general-madrid/issuing-an-emergency-travel-document/slot_picker
Support if you have been arrested
The Embassy will do all they can to contact you within 24 hours of being told that you have been detained or arrested and will give you a prisoner pack with information for British prisoners in Spain: www.gov.uk/government/publications/spain-prisoner-pack. They cannot get you out of prison, prevent the local authorities from deporting you after your prison sentence, or interfere in criminal or civil court proceedings.
Notarial and documentary services
See the full list of notarial and documentary services the Embassy provide at: www.gov.uk/guidance/notarial-and-documentary-services-guide-for-spain
Healthcare in Spain
A guide for British nationals living, or planning to live, in Spain on the different ways to access healthcare: www.gov.uk/healthcare-in-spain
A guide explaining the new rules for British citizens applying for residency in Spain, what documents are required, and information on the right to reside in Spain for both British citizens and non-EU family members. See: www.gov.uk/residency-requirements-in-spain. The guide includes information about registering on the Padron with your local town hall.
Buying property in Spain
Information to help you make a full and considered decision about buying a property in Spain: www.gov.uk/how-to-buy-property-in-spain
How else the Embassy can help
In addition to the services listed above we can also:
provide information about transferring funds
provide appropriate help if you have suffered rape or serious assault, are a victim of other crime, or are in hospital
help people with mental illness
offer support and help in a range of other cases, such as child abductions, missing peopleand kidnapping
contact family or friends for you if you want
For more information on the services we can provide, see 'Support for British nationals abroad: A guide': www.gov.uk/government/publications/support-for-british-nationals-abroad-a-guide
For general information on living in Spain, see: www.gov.uk/living-in-spain
The Embassy charge fees for some of their services. See the full list of consular fees in Spain at: www.gov.uk/government/publications/spain-consular-fees